01
Answers by the second ring
Opens in English or Mandarin: “Hi, this is Richa, an AI assistant with [brokerage]. This call may be recorded.”
24/7 bilingual lead intake for real estate agents
You show homes. We answer every call.
你带看时打进来的电话，再也不会漏接。 Richa Voice answers buyers and renters in English or Mandarin, follows one fair-housing-aware intake flow, books the showing, and sends both sides an instant summary.
The first bilingual AI receptionist built with fair-housing guardrails in the product design.Positioning based on reviewed public competitor materials; not legal certification.
Demo line
+1 (555) 010-7424Example placeholder number — replace before launch.
Answers by the second ringEnglish + MandarinBooks directly to your calendarFair-housing guardrails by design
Live inquiry01:16
BUYER INQUIRY · FLUSHINGTwo-bedroom condo showing
“Hi, this is Richa, an AI assistant with [brokerage]. This call may be recorded. Are you looking to buy or rent?”
IntentBuy
Timeline60–90 days
FinancingPre-approved
Target areasFlushing · Bayside
Showing bookedSat · 11:30 AM
Missed-lead math
Put your own numbers behind every unanswered ring.
No industry averages, no inflated promises. Enter your actual weekly inquiries, miss rate, close rate, and average commission.
Missed inquiries × close rate × average commission = commission at risk
How it works
From first ring to confirmed showing—while you stay with the client in front of you.
Keep your current number. Forward unanswered calls to a front desk trained around your listings, calendar, and qualification rules.
02
Asks one fixed, objective sequence
Buy or rent → budget → cash or mortgage and pre-approval → timeline → property type and bed/bath needs → caller-named areas → current representation → contact and showing logistics.
03
Offers two times, then confirms
Offers two available showing slots, adds the selection to your calendar, texts the lead, and pushes a structured summary to your CRM.
Live-call preview
Call as a buyer. Leave with a clear next step.
The demo follows the same fixed order for every caller. Sensitive or steering-prone topics get a neutral redirect—never a recommendation based on who the caller is.
+1 (555) 010-7424Example placeholder number — replace before launch.
What the call sounds likesame order, every caller
Richa · 00Hi, this is Richa, an AI assistant with [brokerage]. This call may be recorded.
01Are you looking to buy or rent? Buy.
02What budget range are you considering? Up to $900,000.
03Cash or mortgage? If mortgage, what is your pre-approval amount? Mortgage; $850,000 pre-approval.
04When would you like to move? Within 60 days.
05What property type, bedrooms, and bathrooms do you need? Condo; two bedrooms, two bathrooms.
06Which areas are you already considering? Flushing and Bayside.
07Are you currently working with another agent? No.
08What’s the best phone or email for confirmation? Phone confirmed.
09I can offer Saturday at 11:30 AM or Sunday at 2:00 PM. Which works? Saturday at 11:30.
SMS confirmation to caller
Showing added to calendar
Structured CRM summary
If asked whether an area is “safe” or “good,” Richa declines to characterize it, redirects to objective criteria, and never filters out matching listings. Accommodation requests or repeated blocked topics go to the human agent.
Features that move the lead
A faster first response. A cleaner next step.
24/7 natural call handling
Stay responsive during showings, closings, evenings, and weekends—without stepping away from the client in front of you.
True English–Mandarin continuity
Handle Mandarin and English within the same call, with the same questions and service level in either language.
Second-ring speed
Meet the inquiry while intent is fresh instead of returning a voicemail after the prospect has moved on.
Automatic showing booking
Offer two available slots and move the selected time into your calendar instead of another round of phone tag.
A clean CRM handoff
The lead gets an instant text confirmation; you get a structured summary with only the objective details needed to follow up.
First 10 agent pilots
Help shape the real estate playbook.
We are recruiting 10 agents for hands-on setup and call-by-call tuning. Your listings, qualification rules, calendar, and bilingual handoff become the operating script.
Apply for a pilot slotPilot pricing
A low base fee. Add credit only when calls grow.
Start with the monthly plan, then top up usage in credit packs instead of jumping to a higher fixed tier.
Richa Voice Starter
Monthly base fee
$99/month
Includes a starter call allowance. Exact included usage is confirmed at signup.
- 24/7 English & Mandarin intake
- Fixed-order objective qualification
- Calendar booking
- SMS confirmation + CRM summary
- Pilot call review and tuning
Pilot pricing. Call allowance and top-up rates are not final yet and will be confirmed at signup. No conversion or ROI outcome is guaranteed.
FAQ
Straight answers before you hand over the first ring.
Do I need a new phone number?
No. Keep the number prospects already see on your listings and forward unanswered or selected calls to Richa Voice.
What does Richa ask a buyer or renter?
The same fixed sequence for every caller: buy or rent, budget, cash or mortgage and pre-approval, timeline, property type and bed/bath needs, caller-named areas, current representation, contact details, and showing logistics.
How does showing booking work?
Richa offers two available slots from the calendar rules you define, books the selected time, texts the lead, and pushes a structured summary to your CRM.
Does the Mandarin actually work?
Richa Voice is designed for Mandarin and English conversations and can switch languages when the caller does. Both languages use the same question order and service level; the pilot includes real-call review and tuning.
Will callers know it is AI and may be recorded?
Yes. The opening is: “Hi, this is Richa, an AI assistant with [brokerage]. This call may be recorded.” The Mandarin opening communicates the same disclosure.
How do you handle fair housing rules?
The script is designed around the FHA and New York rules: objective criteria only; no questions about protected characteristics; no voucher screening; no “safe/good neighborhood” opinions; no demographic steering; and no lead score. It uses only areas the caller names and returns every matching listing. Accommodation requests, discrimination concerns, and blocked topics escalate to a human. This is product-design guidance—not legal certification. Your broker and a licensed attorney should review the final script before launch. Sources: NAR steering guidance · NY lawful-source-of-income guidance
Start a free trial conversation
Bring your busiest lead source. We’ll map the first call.
Enter the basics to preview the handoff we will use for your free-trial setup.
+1 (555) 010-7424Example placeholder number — replace before launch.